HONEY CROFT — PRIVACY POLICY

Effective Date: 10 November 2025

Honeycroft (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect personal information necessary to process your orders and improve your experience, including:
• Name, email, phone number, and postal address
• Billing and shipping details
• Order history and preferences
• Any details you provide via our contact form or email

We also collect anonymous website data (e.g. pages visited, browser type) through cookies and analytics tools to improve site performance.

2. How We Use Your Information

We use your information to:
• Process and deliver orders
• Provide customer support and respond to enquiries
• Send order confirmations and delivery updates
• Improve our products and website experience
• Send marketing emails (only if you opt-in)

You can unsubscribe from marketing communications at any time using the link in our emails or by contacting us directly.

3. How We Store & Protect Data

Your information is stored securely using third-party eCommerce and payment platforms that comply with Australian data security standards. We use SSL encryption and do not store full payment details; all transactions are processed by trusted providers such as Shopify, Stripe, PayPal, Apple Pay, and Google Pay. These providers handle your payment information securely in accordance with their own privacy policies.

4. Sharing Information

We never sell or rent your data. Limited information may be shared only with:
• Service providers assisting with payments, shipping, or website management (including Shopify, Stripe, PayPal, Apple Pay, and Google Pay)
• Legal authorities if required by law

All partners must handle data securely and only for the stated purpose.

5. Cookies & Analytics

Cookies help us improve your browsing experience. You may disable cookies in your browser, but some features may not function properly. We may use Google Analytics to collect aggregate, non-identifying traffic data.

6. Access & Correction

You may request access to or correction of your personal data by contacting us. We respond within a reasonable timeframe in line with the Australian Privacy Principles (APPs).

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

8. Overseas Disclosure

Some of our third-party service providers — including Shopify, Google Pay, Apple Pay, and analytics tools such as Google Analytics — may store or process data outside Australia (for example, in the United States, Canada, or Singapore). We ensure these providers manage information securely and in line with privacy standards comparable to the Australian Privacy Principles.

9. Updates

This policy may be updated occasionally. Any changes will be posted here with a new effective date.

9. Contact Us

For privacy enquiries or data access requests:
honeycroft@zendra.com.au